Friendly, family-run pet sitting and dog walking service
Friendly, family-run pet sitting and dog walking service
Our Story
Our Story
We’ve loved every minute of our journey
We’ve loved every minute of our journey
Pets and Pals Pet Sitting Services
An Idea Is Born
An Idea Is Born
Pets and Pals began as an idea, coined back in 2011, by founder Eliot Thomas, and has quickly grown to be one of the most well known and most trusted pet sitting and dog walking services in the Bedfordshire and Hertfordshire areas.
Our First Employee
Our First Employee
Eliot Thomas began walking dogs along side his day job, but the pace became such that there was no option other than to take Pets and Pals on full time. Along with a number of fabulous, animal loving employees, Eliot now has hundreds of happy clients, with new ones arriving every week!
Pets and Pals Dog Walking Services
Fast forward to today...
Fast forward to today...
Pets and Pals Pet Sitting Services
Our service areas
Our service areas
Pets and Pals began their pet sitting and dog walking services in the Dunstable and Houghton Regis areas, but after some demand and opportunity to franchise the business Pets and Pals have expanded, serving Central Bedfordshire, Leighton Buzzard, Luton, as well as some areas in Hertfordshire, including Markyate, Slip End, Arlesey and Stotfold.
Our Services
Our Services
Pets and Pals are able to cater to most people's needs when it comes to taking the utmost care of their beloved pets, so don't be afraid to get in touch if you have a query or question, we love hearing from you. Pets and Pals complete a diligent questionnaire during the free initial consultation, to make sure we have all of the details we could ever possibly need in order to love and care for your animals in the way you do, we even want to know their favourite toys and biggest fears! This allows us to really get to know you and your pet, so that there is minimal disruption to their important routines whilst you're away.
Pets and Pals Dog Walking Services
Contact Us
Contact Us
Why wait any longer? Book a free no-obligation consultation today and find out how we can help you and your fluffy family members.
Check out some of our pampered Pals...
Check out some of our pampered Pals...
FAQ's
FAQ's
Find answers to our most commonly asked questions...
Find answers to our most commonly asked questions...
How long do you walk the dogs for?
How long do you walk the dogs for?
This is entirely up to you, but most of our dogs enjoy a 1 hour walk. If you would like more then that's great, or a shorter walk then no problem, just let us know during the free consultation.
How many dogs do you walk at once?
How many dogs do you walk at once?
We never walk more than four dogs together in one group, unless they are well socialised and know us very well. In the case of some of our regular dogs who are well accustomed to our walks we may walk 5 together, but there is usually more than one walker with a group of this size.
How do you transport the animals?
How do you transport the animals?
We have well equipped large vehicles suitable for carrying dogs safely from home to their walking spot. All of our vehicles are fully air conditioned and have the correct restraints for transporting dogs.
How do you know what my pet needs?
How do you know what my pet needs?
Pets and Pals always conduct a free, no-obligation consultation prior to agreeing to commence any services with your pets. This allows you to get to know us, and us you. We would love to meet your pet during this meeting, and this helps you to decide if we are the right person to care for your animals. If you're happy, we then complete a comprehensive questionnaire that covers every aspect of your pets needs, no stone is left unturned!
Are you fully insured?
Are you fully insured?
Yes, Pets and Pals invest in comprehensive public liability insurance with Axa, and you can view our certificate and cover details upon request, although we usually present it to you during our consultations anyway!
How do you access my home?
How do you access my home?
As part of our personal file we keep for you, we make a note of any alarm details and take a spare key from you, for the duration of your absence. We keep our keys in a safe when they're not needed, and they are kept separate from any paperwork and labelled in a way that it cannot be linked to your paperwork. Your paperwork is also kept locked in a filing cabinet at the walker's home address. Your home safety is our top priority.
My pet is scared of other dogs, can she be walked alone?
My pet is scared of other dogs, can she be walked alone?
Of course! Again, this is something we could discuss further during the consultation, or when you make contact with us, but we would never put a pet in a position that will cause her stress, so don't worry. If your pet is worried by anything we will always be able to work around that and find a solution that suits both you and your pet.
This all sounds very professional, how can I book your services?!
This all sounds very professional, how can I book your services?!
Thank you, we take a lot of pride in how we run our service, and with 9 years of working with your most loved family members we know exactly how to best care for them. Please send us an email, or phone us to book a consultation, we can't wait to hear from you!